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Privacy Policy

Effective Date: [2025-06-06]
Company: Guangzhou Jundong Luggage Co., Ltd
Website: https://www.jundongfactory.com

Jundong respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal and business information when you visit our website, request a quote, submit product specifications, or collaborate with us on custom bag manufacturing projects.

1. What Information We Collect

We collect the following data categories:

a. Personal & Business Identity
  • Full name, job title, company name

  • Email address, phone number

  • Country and region

  • Shipping or billing address (if applicable)

b. Project & Quotation Data
  • Bag product details (type, material, quantity)

  • Design files, logos, tech packs

  • Sample and customization preferences

c. Technical Data (collected automatically)
  • Device type, IP address, browser, OS

  • Pages visited, session duration, and click paths.

  • Referring sites, bounce rate (via Google Analytics)

2. How We Use Your Information

We only use your data for business-related purposes, such as:

  • Responding to inquiries and sample requests

  • Preparing quotations and product recommendations

  • Manufacturing custom bag samples or bulk orders

  • Sending production updates, invoices, or follow-ups

  • Improving site functionality and user experience

  • Marketing emails (only if consent is given)

We do not sell, rent, or misuse your information for unrelated purposes.

3. Legal Basis for Processing (GDPR Compliance)

We process personal information on the following lawful bases:

  • Performance of a contract

  • Legitimate business interests

  • Consent was required by law

  • Compliance with legal obligations

 

You can withdraw your consent at any time.

4. Data Sharing & Third Parties

We share your data with authorized third parties only when necessary to serve your request:

PurposeThird Parties
LogisticsDHL, FedEx, UPS, SF Express
PaymentsPayPal, Bank Wire, Alipay, or local partners
AnalyticsGoogle Analytics (anonymous session data)
CommunicationCRM or email platforms (e.g., Mailchimp – if opted in)

All vendors comply with applicable data security practices and use contracts or agreements to protect your data.

5. Cookies & Tracking Technologies

We use cookies and similar tools to enhance your experience:

TypePurpose
EssentialSite operation, security, and form submission
AnalyticalTrack visits, page popularity, and bounce rates
PreferenceLanguage or currency settings
MarketingOnly if you opt-in (e.g., retargeting ads)

You can disable cookies via your browser settings. A cookie banner is shown to EU users on the first visit.

6. How We Store & Protect Your Data

We follow strict data security measures:

  • SSL encryption across the entire website

  • Access controls for staff and internal systems

  • Firewall-protected servers and data backup

  • Virus/malware scanning for all file uploads

  • NDA signing available for sensitive projects

7. Data Retention Policy

We retain personal and business information only as long as necessary:

Data TypeRetention Duration
Inquiries & Quotes1–2 years
Design Files2–5 years (or by agreement)
Order History5–7 years for legal purposes
Email ListsUntil unsubscribed or deleted upon request

You can request deletion at any time by contacting us.

8. Your Rights & Choices (GDPR, CCPA)

Depending on your location, you have rights to:

  • Access: View the personal data we hold

  • Correct: Fix incorrect or outdated info

  • Delete: Request erasure of your data.

  • Restrict: Limit how your data is used.

  • Port: Request your data in a portable format

  • Opt-out: From marketing or tracking

  • Withdraw Consent: At any time for marketing activities

To exercise your rights, email us at info@jundongfactory.com

9. Children’s Privacy

Our website and services are not directed at children under 16. We do not knowingly collect data from minors. If you believe a child has submitted data, please contact us for prompt removal.

10. International Data Transfers

As a global manufacturer, your data may be stored or processed in China or transferred to third-party providers worldwide. All data transfers are conducted under strict contractual and security obligations.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. When changes occur, we will:

  • Update the “Effective Date” at the top.

  • Notify users via email or website banners (if substantial)

  • Keep an archive of previous versions for reference

12. How to Contact Us

If you have questions about this policy, your rights, or our handling of your data, please contact:

Guangzhou Jundong Luggage Co., Ltd.
Email: info@jundongfactory.com
WhatsApp: +86 13717153084
Website: www.jundongfactory.com
Factory Location: [No. 1, Lane 1, Laohulong Xincun, Team 5, Xinyang Village, Shiling Town, Huadu District, Guangzhou City, Guangdong Province, China]

Jundong is committed to protecting your privacy and complying with international data protection standards. 

We only collect the data necessary to serve you professionally and securely. Your trust is essential to our partnership.

 We use the information we collect for:
– To respond to your inquiries 
– To improve our website and services 
– To send marketing communications 
– To comply with legal obligations

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